Privacy Policy
We take your privacy seriously. This policy explains how we collect, use, and protect your information.
Last Updated: May 15, 2025
Quick Summary
This summary provides key points of our privacy policy, but is not a substitute for reading the full policy.
We collect personal information to provide and improve our services.
We implement strong security measures to protect your data.
You have rights to access, correct, and delete your personal information.
We may share data with service providers who help us deliver our services.
1. Information We Collect
Personal Data
We may collect the following types of personal information:
- Name, email address, phone number, and other contact details
- Payment information (processed securely through our payment providers)
- Location data when you use our services
- Profile information and preferences
- Identity verification information for drivers
Usage Data
We collect information about how you interact with our services:
- Log data (IP address, browser type, pages visited, time spent)
- Device information (device type, operating system)
- App usage statistics and interaction data
- Ride history and patterns
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Develop new products and services
- Monitor usage patterns and analyze trends
- Prevent fraudulent activity and enhance security
- Comply with legal obligations
3. Sharing Your Information
We may share your information with:
- Service providers who perform services on our behalf
- Partners with whom we offer co-branded services or promotions
- Law enforcement or other third parties when required by law
- Other users as needed to facilitate your ride (e.g., sharing driver/rider first name and vehicle details)
- In connection with a merger, sale, or acquisition
We do not sell your personal information to third parties for marketing purposes.
4. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Right to access and receive a copy of your personal data
- Right to correct inaccurate or incomplete information
- Right to delete your personal data in certain circumstances
- Right to restrict or object to processing of your data
- Right to data portability
- Right to withdraw consent at any time
To exercise these rights, please contact us at privacy@cabwire.com.
5. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
Our security measures include:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication requirements
- Monitoring for suspicious activity
- Employee training on data protection
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will provide additional notice, such as an email notification.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
privacy@cabwire.com